OPTICIAN - FRAME MAKER
Our products are manufactured after the validation of the order. It takes us an average of 3 to 10 days for accessories and 10 to 20 days for glasses.
Our packages are shipped with a tracking number that will be sent to you after shipping.
Delivery time (after the product is manufactured):
France: 1 to 5 working days (usually 2 days)
Europe: 3 to 14 working days (usually 4-5 days)
North and South America, Australia, Asia: 5 to 17 working days (usually 6-9 days)
All payments are made with the company Stripe. In case of problems, please contact them.
You can also pay with American Express cards. In this case, please send us an e-mail with the details of your order and we will charge your credit card.
Our return policy
We manufacture our products on demand according to your requirements. It takes us a lot of time.
However we give you the opportunity to return the goods under the following conditions:
-the product as well as the complete packaging (case, pouch ...) must be in perfect condition and must not have been worn and / or used
-the return must be done within 7 days after you receive the goods
-no personalized engraving must have been realized -you may not return more than 2 items per order.
Postage and cutoms (depending on the country) fees will not be refunded.
Our products are guaranteed for 1 year only on manufacturing defects.
If you need more information, you can contact us by phone at 09.51.40.18.60 from Tuesday to Friday from 11:15 to 19:30 or by e-mail to