OPTICIAN - FRAME MAKER

Delivery time

 

Our products are manufactured after the validation of the order. It takes us an average of 3 to 10 days for accessories and 10 to 20 days for glasses.

Our packages are shipped with a tracking number that will be sent to you after shipping.

 

Delivery time (after the product is manufactured):

France: 1 to 5 working days (usually 2 days)

Europe: 3 to 14 working days (usually 4-5 days)

North and South America, Australia, Asia: 5 to 17 working days (usually 6-9 days)

Payment

 

All payments are made with the company Stripe. In case of problems, please contact them.

 

You can also pay with American Express cards. In this case, please send us an e-mail with the details of your order and we will charge your credit card.

 

Our return policy

 

We manufacture our products on demand according to your requirements. It takes us a lot of time.

However we give you the opportunity to return the goods under the following conditions:

 

-the product as well as the complete packaging (case, pouch ...) must be in perfect condition and must not have been worn and / or used

-the return must be done within 7 days after you receive the goods

-no personalized engraving must have been realized -you may not return more than 2 items per order.

 

Postage and cutoms (depending on the country) fees will not be refunded.

 

 

Waranty

 

Our products are guaranteed for 1 year only on manufacturing defects.

 

If you need more information, you can contact us by phone at 09.51.40.18.60 from Tuesday to Friday from 11:15 to 19:30 or by e-mail to optikbymicheleb@live.fr

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